Privacy Policy

The explanations and information provided in this document are for general informational purposes only and do not constitute legal advice. This template is intended to provide a general overview of common privacy policy elements. You should not rely on this document as a substitute for legal advice from a qualified professional familiar with the specific privacy laws applicable to your activities and location, particularly the Personal Data (Privacy) Ordinance (PDPO) in Hong Kong. We strongly recommend that you seek legal counsel to help you understand your obligations and to assist you in the creation of your own comprehensive Privacy Policy tailored to your specific business practices.

Welcome to ChanJ Studio. We are a team based in Hong Kong specializing in videography and directing services, including music videos, commercial shoots, short films, wedding cinematography, event highlights, and live streaming.

We are committed to protecting the privacy of our website visitors, clients, and anyone whose personal data we may process. This Privacy Policy outlines how we collect, use, disclose, process, and manage your personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO") and other applicable data protection laws.

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What Information We Collect and How

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We may collect different types of personal data depending on your interaction with us:

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• Information You Provide Directly:

  • Contact Information: When you inquire about our services, subscribe to our newsletter, or contact us through our website forms, email, or phone, we may collect your name, email address, phone number, company name (if applicable), and any other information you choose to provide.

  • Project-Specific Information: For clients engaging our services, we may collect information relevant to the project, such as creative briefs, scripts, event details, names of individuals involved in the shoot (e.g., actors, wedding party members), and any visual or audio content you provide for the project.

  • Payment Information: If you make payments for our services, we (or our third-party payment processors) may collect payment details. We do not store full credit card numbers on our servers.

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• Information We Collect Automatically:

  • Website Usage Data: When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other similar diagnostic data. This is often collected using cookies and similar tracking technologies (see Section 5 below).

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Why We Collect Your Information (Purpose of Collection)

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We collect and use your personal data for the following purposes:

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• To Provide and Manage Our Services: To respond to your inquiries, prepare quotes, enter into contracts, manage photography/videography projects, deliver final products, and provide customer support.

• Communication: To communicate with you about your projects, provide updates, send invoices, and respond to your requests.

• Marketing and Promotion (with your consent): To send you newsletters, promotional materials, or information about new services or special offers, where you have opted-in to receive such communications. You can opt-out at any time.

• Website Improvement: To understand how our website is used, analyze trends, administer the site, and improve its functionality and user experience.

• Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests in Hong Kong.

• Protecting Our Rights: To protect our rights, property, or safety, or that of our clients or others.

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How We Share Your Information (Data Disclosure)

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We do not sell your personal data. We may share your personal data in the following limited circumstances:

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• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analytics, email delivery, payment processing, cloud storage for project files, and marketing assistance. These providers are contractually obligated to protect your data and use it only for the purposes for which we disclose it to them.

• Collaborators and Subcontractors: For specific projects, we may need to share relevant project information (which might include personal data) with freelance collaborators, such as additional photographers, videographers, editors, or talent, but only as necessary to fulfill the project requirements and typically with your awareness or as outlined in our service agreement.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency in Hong Kong).

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal data.

• With Your Consent: We may share your information for other purposes with your explicit consent. For example, sharing finished projects in our portfolio.

Cookies and Tracking Technologies

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Our website may use cookies and similar tracking technologies (e.g., web beacons, pixels) to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for purposes such as:

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• Ensuring website functionality.

• Analyzing website traffic and usage patterns (e.g., via Google Analytics).

• Remembering your preferences.

Data Security

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We are committed to protecting your personal data and implement appropriate technical and organizational security measures to prevent unauthorized access, use, disclosure, alteration, or destruction of your personal data. These measures include [mention some general measures, e.g., data encryption where appropriate, secure servers, access controls]. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights (Exercising Your Data Protection Rights)

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Under the PDPO, you have certain rights regarding your personal data. These include:

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• Right of Access: The right to request access to the personal data we hold about you.

• Right of Correction: The right to request correction of any inaccurate personal data we hold about you.

• Right to Object/Cease Use for Direct Marketing: The right to request that we cease using your personal data for direct marketing purposes.

• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

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To exercise these rights, please contact us using the details provided in Section 11. We may need to verify your identity before processing your request. We will respond to your request in accordance with the PDPO.

Children's Privacy (Minors' Data)

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Our services and website are not primarily directed at individuals under the age of 18 ("Minors"). We do not knowingly collect personal data from Minors. If you are a parent or guardian and you are aware that your child has provided us with personal data without your consent, please contact us. If we become aware that we have collected personal data from Minors without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

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Your information, including personal data, may be transferred to — and maintained on — computers located outside of Hong Kong where the data protection laws may differ. For example, we may use cloud service providers whose servers are located in other countries. We will take steps to ensure that any such transfers comply with the PDPO and that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

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If you have any questions about this Privacy Policy, your rights, or our data protection practices, please contact us:

• By email: chanjstudio@gmail.com

• By phone: +852 5921 4834